Support for the catalogue is managed by the TraIT Service Desk. If you need support you can contact the service desk by e-mail at or if you have an account in the Service Desk you can login to the Service Desk at

When you create a new support ticket, please select the right category:

  • (Biobank) catalogue for the public biobank and data collections catalogue
  • Study catalogue for a private study catalogue containing individual data items

You can find more information on the operations of the Service Desk here: